Aliso Foreign Car is now Super Service of Aliso Viejo!
About Us
Book AppointmentBuilt on Excellence, Driven by Passion
The Super Service Auto Repair Journey
Andrew Bray and Bob Cornwall's journey to creating Super Service Auto Shops is a story of passion, dedication, and a shared vision for excellence in the automotive industry.
Wrenches, Grit, and Greatness: Andrew Bray’s Path to the Top
Andrew Bray grew up deeply embedded in the mechanical side of the automotive world. His journey began in a small auto shop, where he developed a passion for fixing cars. As his family grew, Andrew knew he needed to expand his skills and find a stable job. This led him to a shop where Bob Cornwall worked, and it was here that Andrew's potential was fully realized.
He earned his ASE Master Tech certification and saw firsthand what efficiency and quality in an auto repair shop looked like. Eventually achieving World Class technician status, an elite certification by ASE for automotive professionals. Out of 250,000 mechanics worldwide who are certified, only about 2000 have earned World Class status.
A Different Route to the Same Destination: Bob Cornwall’s Impactful Journey
Bob Cornwall's path was different but equally impactful. Starting in outside sales, Bob met thousands of shop owners and gained invaluable insights into what made a shop successful. Transitioning to a service advisor and general manager, Bob was mentored in the importance of quality service and customer care. He even created the "Raving Fan Checklist" to ensure guests were not just satisfied, but so delighted they would rave about their experience to others.
Building the Super Service Brand
In 2016, Andrew and Bob joined forces to run Placentia Super Service, building on a legacy started by Ralph “Buddy” Dubois in 1978. They turned it into a thriving business, growing from 45 vehicles a month to over 100 vehicles a week. They expanded their approach, joining community groups, enhancing their web presence, and developing robust systems and procedures.
More Than Repairs: Creating Comfort, Convenience, and Confidence
Service is the number one focus at Super Service Auto Shop. Every investment made by Andrew and Bob has been to improve the guest experience.
From the friendly, well-trained staff to the clean, comfortable waiting rooms with complimentary snacks and drinks, everything is designed with the guest in mind, including a full digital picture inspection of every vehicle and texting recommendations and service reminders. They even offer loaner cars and a concierge service for pick-up and delivery.
Quality Parts, Skilled People, Lasting Results
Super Service's commitment to quality is backed by a 3-year/36,000-mile nationwide warranty, and the use of only the highest-quality parts ensures guests don't have to return for the same issue repeatedly.
Andrew and Bob also prioritize their internal team, providing a well-equipped break room and continuous training to ensure their technicians & service advisors are the best in the field. They believe that happy employees lead to happy guests, creating a supportive and collaborative work environment.
Bob's vision has always been to create a trustworthy auto repair shop where every customer, whether a newly licensed teen or a retired driver, feels secure knowing they’ll be treated fairly and with integrity. Andrew's passion lies in teaching and coaching young technicians, showing them the right way to succeed in auto repair without compromising integrity.
Driven to Grow, Committed to Care: The Super Service Expansion
Together, Andrew Bray and Bob Cornwall have built a legacy of automotive excellence, driven by their commitment to quality service, guest satisfaction, and a supportive work environment. This legacy now extends to 4 shops. From Placentia Super Service to Super Service of Aliso Viejo, Super Service of Pomona Valley, and Super Service of Corona Hills, each offering the same high standards and dedication to customer care. This led to being named National Multi-Shop of the Year by the nation’s leading automotive training group.
The Super Service story is one of dedication, passion, and a relentless pursuit of excellence. Our guests satisfaction is our top priority, and we look forward to exceeding your expectations in auto repair every step of the way.
