Friendlier & More Helpful Auto Repair
In Aliso Viejo, CA

Aliso Foreign Car’s Kent DeBord is happy to announce we are now Super Service of Aliso Viejo, owned by Bob Cornwall and Andrew Bray. If you have not yet stopped by the shop to meet Bob and Andrew, we invite you to do so. “We very much look forward to meeting everyone and sharing the super service we are known for,” says Bob Cornwall. Bob and Andrew also own Placentia Super Service in North Orange County. To give you some background on the new owners, let’s take a look at ten things they have accomplished at their other shop location: They think of all their clients as “guests” and treat them with warm hospitality. They are a well-respected auto repair business that is regularly featured in the Placentia Buzz. They service all Domestic, Asian, and European cars. Bob is the leader of the customer service side. He considers himself a “counselor for auto repair,” and he wants to provide the best possible auto repair shop experience. Andrew (aka AJ) is the ASE-Certified Master Technician who is the leader on the mechanical side. He is the car guy who believes that having the best team, state-of-the-art equipment, and factory-level tools are vital in providing top-notch auto repair and maintenance services. Together, Bob and Andrew are 50/50 partners in the business. They offer digital inspections, which means they take plenty of pictures of the car and text reports to the car owners for repair approval. This provides a level of transparency and communication that people prefer. They offer loaner cars and shuttle service so you can get back home or off to work. They plan to have soda and popcorn available in the waiting room. Over the years, they have earned an excellent reputation for super service, as you can see from their customer reviews . When your vehicle needs preventive maintenance service or repairs, we hope you will make a point to say hello to Bob and Andrew. They plan to provide a seamless visit for each of our guests and continue the super service tradition in auto repair. Schedule an appointment and let us know if you need to reserve a loaner car. We look forward to seeing you soon!

With the holidays comes awkward weather outside of our fair city. Aliso Viejo is mild and dry, but if you head out east or north to visit loved ones for the holidays, you may encounter what Canadians categorize as ‘rough sledding’.  One of the biggest causes of roadside accidents isn’t rudeness and taking advantage of others, it’s not having awareness of what you’re doing. It’s very easy to think of your car as an extension of yourself and believe it will shelter you from harm perfectly. But that’s an arrogant way to drive and it can put you, your car, and your passengers in danger. It’s important not to treat a winter drive out of Aliso Viejo’s climate as typical. When you’re planning on taking a trip, no matter how short or how far the distance is, you should always treat the trip as a risk you are taking. Here are some tips we recommend for people hitting the roads for the holidays: Announce yourself. Everyone likes surprises like family and friends turning up unexpectedly. No one likes finding out that a friend spent 12 hours in the freezing cold when their car broke down off the interstate and they couldn’t get a signal to call. Make sure someone responsible knows that you are making the trip before you leave, and update them on the way with your estimated time of arrival. Do the math. You should work out how many miles you plan to drive and how much gas your car will consume. It’s good planning to consider what pit stops you need to make (food, gas, bathroom) and work them into your travel time. And it keeps the kids from asking “are we there yet” when they know the route, too, and know approximately what time their next stop will be. If you’re bringing pets, remember that traveling has extra stresses for them; don’t forget to plan for their breaks as you do your own. Map the route. Always know where you are going and what weather you may encounter on the way. The internet has a number of good resources for this. Don’t count on phone apps or services that may be hindered in bad weather; make a printed copy of your route. And know your pit stops well-- how to get in, and how to get back safely to the highway. Have an emergency kit. This can just be as simple as the things you’ll most need to get your car roadworthy again, like jumper cables, a tire inflator, a flashlight, and a first aid kit. If you have provisions and snacks for your trip, that can help make a long stay waiting for help to arrive into something manageable. We hope you’ll take this advice in the friendly spirit of trying to keep you and yours safe over the holidays! If you’re concerned or need advice, come schedule an appointment and speak to Bob or Andrew about it, we’re glad to offer some travel advice. We look forward to seeing you soon!